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An approved ESTA does not guarantee entry

What happens at the US border, what officers ask, and how to make arrival straightforward.

An approved authorization lets you board a plane to the United States and present yourself at the border. The decision to admit you is made there, by a US officer, and it is a separate decision.

For travellers whose trip matches what they declared, this is a short formality. It is worth knowing how it works anyway.

What you are asked

  • Why you are visiting

  • How long you intend to stay

  • Where you will be staying

  • How you will support yourself while you are there

  • Sometimes, what you do for a living and when you will leave

Your fingerprints and photograph are taken. Answer briefly and factually. There is no advantage in volunteering a long story.

What makes arrival straightforward

  • A return or onward ticket

  • The address where you will be staying, the same one you gave on the application

  • Answers at the border that match what you declared

  • A passport valid for the whole trip

What causes problems

The usual issue is a mismatch. Saying at the border that you are going to work, study, or stay for several months, when the application says tourism for two weeks, is what leads to questions and sometimes to a refusal of entry.

Frequent long stays are also noticed. The Visa Waiver Program is for visits, and someone who spends most of the year in the United States on repeated 90 day stays will eventually be stopped.

If you are refused entry

It is rare, and it is not something we can influence or appeal. If it happens, the officer explains the immediate consequences, and future travel will usually require a visa.

A refusal of entry is not caused by the authorization being wrong, so there is nothing in your file with us to correct afterwards.

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